1. Introduction

When you use Document Shield, you trust us with sensitive documents and data. We take that responsibility seriously and implement strong technical and organizational measures to safeguard your information.

This policy explains what data we collect, how we use it, and the rights you have regarding your information.

2. Information We Collect

We collect information necessary to provide secure document protection, tracking, and analytics services.

2.1 Information You Provide

When you register or use our platform, you may provide:

• Name, email address, and company details
• Account credentials and authentication data
• Billing and payment information (for paid plans)
• Documents uploaded to the platform
• Communication preferences and support inquiries

2.2 Automatically Collected Information

We automatically collect certain technical and usage data, including:

• Device type, browser, and IP address
• Document access logs and time tracking data
• Analytics related to document views and engagement
• System performance and security logs

3. How We Use Your Information

We use collected data strictly for operational, security, and service improvement purposes:

• To provide password-protected document access
• To generate document analytics and engagement reports
• To monitor platform security and prevent unauthorized access
• To process payments and manage subscriptions
• To improve system performance and user experience
• To comply with legal and regulatory obligations

4. Information Sharing and Disclosure

Document Shield does not sell or rent your personal data or uploaded documents. We only share information in the following circumstances:

4.1 Service Providers

We may share limited data with trusted third-party providers (such as hosting, payment processors, and analytics infrastructure providers) under strict confidentiality agreements.

4.2 Legal Compliance

We may disclose information if required by law, legal process, or governmental request, or to protect our legal rights, prevent fraud, or ensure platform security.

5. Data Security

We implement industry-standard security measures to protect your data and documents, including:

• End-to-end encryption and secure transmission (HTTPS/SSL)
• Password protection and access control mechanisms
• Role-based access management
• Continuous monitoring and audit logging
• Restricted employee access on a need-to-know basis

6. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

• Access to your personal data
• Correction of inaccurate information
• Deletion of your account and associated data
• Restriction or objection to certain processing activities
• Data portability where applicable

You may exercise these rights by contacting our support team.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in technology, legal requirements, or platform enhancements.

Updates will be posted on this page with a revised effective date. Continued use of Document Shield after updates constitutes acceptance of the revised policy.